Get in touch with us

Get in touch with us

Visitor hotel software

Siefersheimerstr. 46
55597 Wöllstein
Germany

Message to us

support@visitorapp.co

Or click on the blue chat button and send us a chat message.

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One system.
One support team.

Visitor is there for you. 24/7/365. We're more than a software company - we're the trusted partner of independent hotels, hostels, guesthouses, rental properties and more. You can count on having reliable, fast customer support.

24/7

Support in 5 different languages

96%

Average rating across all
platforms

Get the world's most trusted hotel management platform today.

ALL YOU NEED TO KNOW

FAQ - Support

What types of support does Visitor offer?

hotel booking app

We offer support channels around the clock, 365 days a year via WhatsApp, email or phone call.

What is the average waiting time before I can contact support?

hotel booking app

We pride ourselves on having one of the fastest response times compared to other providers, with an average response time of less than 30 minutes during working hours.

In which languages can I receive support?

hotel booking app

There is always someone in the team who can help you in German, English or Spanish.

Can I try Visitor free of charge?

hotel booking app

Of course, we offer a 30-day free trial period. No contract, no credit card, no obligation.

Can I cancel my subscription at any time?

hotel booking app

In any case - we want to make your life as easy as possible, which is why we don't have any gagging contracts and you can cancel at any time.

How can I get started?

hotel booking app

Click here to schedule a 30-minute introductory video with one of our friendly sales experts.

Schedule your free demo

Test 3 months risk-free. No credit card required!

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