Key facts

• Weinbergs Loge saved 1274 euros in OTA commission fees in the first year of using Visitor
• The number of guest reviews received by Weinbergs Loge increased by 91 in the first year of using Visitor to 133
• The use of Visitor has allowed Weinbergs Loge to better manage their business and provide a better experience for their guests‍

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Weinbergs Loge is a small family owned hotel located in Ernst, Germany. The hotel has been in operation for about five years and is known for providing comfortable accommodations and exceptional service to its guests. In February 2021, they decided to implement Visitor for their operations.

Benefits of using Visitor

Since implementing Visitor, Weinbergs Loge has experienced numerous benefits that have contributed to its success. One significant advantage is the ability to save on OTA commission fees. By using Visitor's direct booking feature, the hotel has been able to reduce bookings made through OTAs and save a total of 1274 euro in commission fees in the first year alone.

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In addition to this financial benefit, Weinbergs Loge has also seen an increase in guest reviews. In the four years prior to using Visitor, the hotel received just 42 reviews. However, in the first year of using the software, they received an additional 91 reviews, bringing the total number of reviews up to 133. These reviews have helped to improve the hotel's online reputation and attract more guests. Overall, Visitor has proven to be a valuable asset for Weinbergs Loge.

Improved Guest Experience

The use of Visitor has allowed Weinbergs Loge to better manage their business and provide a better experience for their guests. The software provides an all-in-one solution for managing reservations, guest information, and more, which has freed up time for the team to focus on other important tasks, such as providing top-notch service to their guests.‍‍

Increased direct bookings

In addition to saving on OTA commission fees, Weinbergs Loge has also seen an increase in the number of direct bookings made through their website. The direct booking feature in Visitor allows guests to easily book rooms directly through the hotel's website, rather than going through an OTA. This has not only allowed the hotel to save on commission fees, but has also provided them with valuable guest information and increased their direct revenue.‍‍

Conclusion

Overall, the implementation of Visitor has been a great success for Weinbergs Loge. The hotel has saved a significant amount of money on OTA commission fees, received more guest reviews, and seen an increase in direct bookings. The use of Visitor has allowed Weinbergs Loge to better manage their business and achieve greater success in the competitive hotel industry. The family owning Weinbergs Loge is thrilled with the results they have seen so far and are looking forward to continuing to use Visitor to streamline their operations and provide the best possible experience for their guests.

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